We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet. We may use software to measure and collect session information, including page response times, duration of visits to specific pages, page interaction information, and how you leave the page. We also collect identification information (including name, email, contact information), payment information (including credit card information), feedback, product reviews, recommendations and personal profile.
When you make a transaction on our website, part of the process is to collect the personal information you give us, such as your name, address and email. Your personal information will only be used for the specific purposes listed below.
We collect this non-personal and personal information for the following purposes:
For the correct and better operation of the website.
To provide our Users with ongoing customer support and technical support.
To be able to communicate with our Visitors and Users with general or personalized notifications and promotional messages related to our services.
To create aggregate statistical data that we or our partners may use to provide and improve our respective services.
To comply with any applicable laws and regulations.
Our website is hosted on secure servers. Your data may be stored in our database and the general applications we use for the proper operation of our online store. Your data is stored on secure servers behind a firewall.
All instant payment gateways offered by Groupex.gr comply with the standards set by PCI-DSS, as administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to inform you about your account, resolve problems with your account, resolve a dispute, collect fees or monies owed, consider your views through surveys or questionnaires, send updates about our company, to enforce the User Agreement, applicable national law or any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and post.
In accordance with the GDPR, we inform you that we use cookies on our website, to connect you to your Account without requiring the opening of a new account every time you want to make a purchase in our store, to remember the products stored in the cart your choice of language, to verify any problems on our server, etc.
We also use Google Analytics (GA), Facebook ads and Google Adwords to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our website, and to see their journey through the website.
Although GA records data such as your geographic location, device, web browser and operating system, none of this information is disclosed to us. GA also records your computer's IP address, which could be used to identify you, but Google does not give us access to this information.
Regarding the processing of payments, we use PayPal and Stripe Cookies.
If you no longer want us to process your data, please contact us.
We reserve the right to modify this privacy policy at any time, so please check back often. Changes and clarifications will be effective immediately upon their posting on the website. If we make material changes to this policy, we will notify you so you know what information we collect, how we use it, and under what circumstances.
If you wish to: access, correct, amend or delete any personal information we hold about you, please contact us.
The collection of products from our location is by arrangement
Contact hours:
09:00 - 15:00 Monday - Thursday
© Groupex
